Radley London | Store Manager (40 hours)
Contract: 40 Hours
Salary and benefits: discussed during interview (relevant experience taken into consideration)
The purpose of your role is to first and foremost sell our beautiful products. When we talk about selling, we mean selling the Radley Way, through offering exceptional customer service and ensuring Radley fans have a great experience when they visit one of our stores. Furthermore, you are an ambassador for our brand; from the look of the store to the way you present yourself to the knowledge you have of our brand and our products. Your role is always to uphold the Radley image.
Experience Required: Manager experience in a sales environment
Job Description:
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Exceptional customer service capability and selling skills * Prioritising the customer’s needs at all times
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Offering great brand and product knowledge
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Sales and KPI targets – drive sales team to achieve and support Store Manager with delivering the set targets. * Recruitment & induction
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Disciplinary & grievances
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Performance management, reviews and observations
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Training and development of sales team
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Succession planning
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Visual merchandising
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Housekeeping
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Stock replenishment
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Passion for the brand
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Flexible and able to multitask
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Adaptable with a willingness and drive to learn and develop
