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your visit

Customer Services

Services

Get away from the hectic high street and do all your shopping at Junction 32.

Everything you could possibly want is at Junction 32. We have over 90 stores and regularly hold special events at the outlet village.

Parking

Car Parking

Ample FREE car parking is available at Junction 32 with 1,400 car spaces and 10 coach spaces.

Disabled parking

Junction 32 car park has disabled parking bays which are clearly marked blue. The disabled bays are situated in the space nearest to the centre. We operate a mobility scheme; offering complimentary use of our wheelchairs please contact 01977 520972 in advance to or use one of the call points in the car parks.

Electric Car Charging

Junction 32 car park has 2 electric car charging bays which are located in the blue carpark and free to use by collecting a token from Ben Sherman.

View its exact location via our village map here.

 

Baby Changing

Changing Facilities

Baby changing are available in each of the toilet blocks and we have changing places available behind GAP / opposite the golf. View the location of facilities on our village map here.

 

 

Toilets

Toilets

There are two toilet blocks located at Junction 32. These are situated next to M&S Outlet and Mr Mulligan’s Pirate Golf. View the location of facilities on our village map here.

Dogs

Dogs

We are pleased to welcome well-behaved, guide and hearing dogs to the Village.  

A number of our stores are ‘dog-friendly’ and our online map indicates the stores that are happy to welcome dogs into their shops.

All our restaurants, coffee shops, cafes and kiosks have outside seating which are ideal to enjoy a snack or meal with your four-legged companions.

Please check with individual stores for their own specific guidelines on dogs.

Lost Property

Lost Property

Please contact a member of the Security Team on 01977 520 972 for any lost property enquiries.

Late Night Shopping

Late Night Shopping

Junction 32 is open for late night shopping every weekday ’til 8pm.

Wheelchairs

Wheelchairs

To help make your visit easier, you can hire wheelchairs for FREE at Junction 32. Please telephone security on 01977 520 972 or use one of the call points in the car parks.

Entertainment

Entertainment

Why not add some fun for the kids into your shopping trip, bring your little treasures to the outdoor playarea! With slides and climbing frames, your children can play the day away. Or if it’s adventure you’re after, why not visit Mr Mulligan’s Pirate Golf! To take  look at all entertainment available on site and close to Junction 32 please view the entertainment section 

Refill Me

We want to keep you hydrated at Junction 32 - look out for the 'Refill Me' signs around the centre, where you can refill your water bottle free of charge!

Retailers include:

  • Costa
  • Starbucks
  • Thorntons
  • Greggs
  • BBs

Coach

Coach Driver Offers

Coach drivers need to book in advance by filling in the Group Bookings Form. Please call the Centre Management Office on 01977 520 153, if your arrival date is within 24 hrs.
Please go to the Group Visit page  for more information on discounts available.

WiFi

Free Friendly WiFi

Free Wi-Fi is available throughout the centre.

Friendly Wi-Fi is filtered and safe for children and young people to use.

 

Cash Machines

Cash Machines

Cash Machines are situated next to Mattia Diner. View the location of facilities on our online map here.

Photo Booth

Photo Booth

Photos Booths can be found on each entrance.

Refreshments

Refreshments

We have a selection of cafes, speciality coffee shops and restaurants for when you want to sit and relax. Please go to the Where to Eat page for more information.

Amazon

Amazon Lockers

Amazon Lockers are located at Junction 32, near Pirate Golf in between Adidas and Wonderbra and can be accessed while the centre is open. So, instead of delivering a parcel to your home or business address, you can select a Collect+ store and pick up your parcel at the centre.

First Aid

First Aid

All our Security team are First Aid trained. Should you require any First Aid assistance while you are in the centre, then please walk into any store and ask them to contact Security for you.

Breastfeeding Friendly

We're Breast Feeding Friendly

Junction 32 is proud to provide a breast feeding friendly environment for our customers. Our Breast Feeding Friendly Policy is in support of Breast Feeding Friendly Wakefield which is an initiative aiming to create a Wakefield District where families feel welcome to feed their babies and are confident to carry on breastfeeding for an long as they choose to. Families can feed their babies anywhere in Junction 32. We also have baby changing facilities onsite too. If anyone wishes to feel more comfortable, they are also welcome to go to the Management Suite where they can breast feed in private. Find out more about the Breast Feeding Friendly scheme here.