Shopmobility

Home Guest Information Shopmobility

Important Information

  • Wheelchairs are available and can be booked on the day of arrival by calling 01977 520972.
  • Only electric scooters that have been pre-booked will be available.
  • All bookings for mobility scooters need to be completed (as a minimum) the day before arrival, earlier if possible, would be greatly appreciated.
  • The service will be managed by our Guest Services Team
    • Upon arrival at Junction 32, if you park in our Blue Car Park and call our team on 01977 520972. They will arrange the collection of your wheelchair or scooter.
  • Wheelchairs and scooters must only be used within Junction 32.
  • Please do not allow other members of the family to ride or use the scooter or wheelchair.
  • To return a wheelchair or scooter, please call 01977 520972 to inform a member of the Junction 32 team you are ready to depart.

To maintain the health and safety of all our guests each wheelchair and scooter will only be used by ONE guest on any given day. 

As soon as the items are returned they will be deep cleaned by a member of the Junction 32 team.

Make a reservation

To request a Shopmobility reservation, please complete the form below with your preferred date and time. 

Please note that after you have submitted the request our Guest Services Team will contact you to discuss. Until further communications are received, the submission of the form does not complete a booking.

Book Shopmobility

Address
MM slash DD slash YYYY
Estimated time of arrival
:
Estimated time of departure
:
Proof of ID?
Equipment required?

Medical Details

Please state the nature of your restricted mobility and any other relevant conditions that may effect the use of equipment:

Weight?
Do you have good eyesight?

I agree

  • Not to leave the vehicle unattended unless safely parked and locked
  • To ensure that the vehicle is used with due care and attention
  • Not to carry others whilst the vehicle is in my care
  • To return the vehicle in good condition at the time agreed
  • To reverse and manoeuvre around the centre with due care and attention
  • To acknowledge that vehicles do not have the right of way
  • That I have been instructed in the safe use of the vehicle
  • That I accept responsibility for my own safety and belongings
  • That the powered vehicles are switched off when not in use
  • That I have not been diagnosed as suffering from any condition that would prevent me from operating the powered vehicles
  • That powered vehicles should not be used under the influence of alcohol or illegal drugs
  • In the event of any damage being caused whilst using the equipment, I accept that I am liable for paying for the repairs

By clicking here you provide your agreement to the above terms and your explicit consent for the processing of sensitive health data as you have recorded above. 

You do not need to provide sensitive health data to access the shopmobility services through this form, and you can discuss your requirements directly with us instead. 

The information is collected to ensure that we provide the shopmobility service that best meets your requirements. 

Where you have provided this information, this data will be safeguarded and deleted after it is no longer required – usually once you have finished using our shopmobility service.  

Land Securities Properties Limited is the data controller for your information and for more information about your rights, please visit our privacy page on https://landsec.com/policies/privacy-policy/visitors

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