Bask in the glow of that feel-good find when you shop at Junction 32. We have over 80 brands, great places to eat, HUGE discounts and often host events and community initiatives – all located in the heart of Yorkshire.
We have ample FREE parking with 1,400 car spaces, electric car charging points in both car parks, along with accessible spaces and 10 coach bays.
Check when Junction 32 is open for late-night shopping here.
We are delighted that we have recently been awarded 'Platinum Plus' status for the toilets situated next to M&S Outlet and 'Diamond' (highest available award) for the toilets near Bakers + Baristas.* View the location of facilities on our map.
In times of need, free sanitary towels are available to all guests. Speak to any member of the Junction 32 cleaning team or a member of the store team in Beauty Outlet.
Junction 32 has taken guidance from Colostomy UK to provide stoma-friendly toilet facilities. All of our accessible toilets have been updated to include the correct Stoma Facilities. These can be found by Marks & Spencer's and behind Bakers and Baristas. Each toilet now includes wall hooks, a colostomy bag shelf, a wall mirror and the correct disposal facilities.
*2023 Loo of the Year Awards
Baby changing is available in each of the toilet blocks and we have a designated changing place available behind BB’s Coffee & Muffins. View the location of facilities on our map here.
Most of our stores are dog-friendly so just look out for the ‘dogs allowed’ sticker in store windows! Our online map indicates the stores that are happy to welcome well-behaved dogs.
All of our restaurants and cafés have outside seating, which is ideal for enjoying a snack or meal with your four-legged companions.
Please check with individual stores for their own specific guidelines on dogs.
Additionally, as an added commitment to our dog-friendly status, our team are trained in pet first aid and we have a specialist pet first aid kit at the centre.
We are pleased to welcome guide dogs and hearing dogs throughout Junction 32.
We have a number of services to help make a visit to Junction 32 more comfortable and welcoming for all disabled customers. Find out more >>
Additionally, you can hire wheelchairs or mobility scooters for free. Please call our team on 01977 520 972 or complete the form to book.
Junction 32 offers a warm welcome to all our guests and it’s important to us that everyone can enjoy the shopping, dining and leisure available. For some children and adults, who have hidden disabilities, this can be more challenging.
We offer a meet-and-greet service to guests that would like a member of the team to meet them on arrival and show them around the site. Our security and cleaning staff also have cards with contact information should anyone need assistance whilst on site.
We have also introduced two sensory backpacks which are available to hire free of charge from our Security team.
These sensory backpacks are particularly aimed at those guests with autism and are packed full of items to assist children and adults and include:
We will be asking users of the sensory backpacks to return them after use to our security team. If you'd like to find out more details in advance of your visit, or for further terms of use, please contact our security team on 01977 520972 or by emailing j32-control@incentive-fm.com.
For guests with autism, we have also produced a guide to help you prepare for your visit, the guide can be downloaded and used on or before you arrive.
We provide a Quiet Room for all who wish to use it for prayer, reflection, breastfeeding or just a quiet place away from the crowds. If you wish to use this room, please call 01977 520972 and a member of the Junction 32 team will take you there. The Quiet Room is open during centre hours.
We also operate weekly Quiet Hours to help create an inclusive and calmer atmosphere for our guests who may find shopping an overwhelming or stressful experience. During this time, music will remain off in the centre and stores, and tannoy announcements kept to a minimum.
Quiet Hours: Tuesdays 10am – midday | Thursdays 5pm – 6pm
As part of Junction 32's sustainability efforts, in a bid to cut single-use plastic consumption, guests can now fill up their water bottles for free at any retailer displaying a Refill Me sticker in its window, with zero obligation to make a purchase.
Junction 32 brands taking part in the 'Refill Me' initiative include Bakers + Baristas, Costa Coffee, Greggs, Starbucks, Subway, and Tilly's Kitchen. Find out more here >>
Free WiFi is available throughout Junction 32, click here for more details.
Cash machines are available in the centre. View the location of facilities on our online map.
Please contact a member of our team on 01977 520 972 for any lost property enquiries.
Amazon Lockers are located at Junction 32 by the Adidas store and can be accessed while the centre is open.
Inpost Lockers are located at Junction 32 by Hockney Square, near Adidas.
All our security team are First Aid trained. Should you require any First Aid assistance while you are in the centre, please walk into any store and ask them to contact security for you.
Many brands at Junction 32 offer addition discounts of between 10% and 20% for Armed Forces and NHS workers with a valid ID. View the full list of participating brands >>
We have a selection of cafés, speciality coffee shops and restaurants for when you want to sit and relax. Please visit our Where to Eat page for more information.
Why not add some fun for little ones to your shopping trip and pay a visit to our outdoor play area? With a rope bridge, climbing frames, slides and more, your children can play the day away! Find out more >>
Photos booths can be found at each entrance.
Junction 32 is proud to provide a breastfeeding-friendly environment for our customers. Our Breastfeeding Friendly Policy is in support of Breastfeeding Friendly Wakefield, an initiative aiming to help families feel welcome to breastfeed their babies and confident to carry on breastfeeding for a long as they choose to. Families can feed their babies anywhere in Junction 32. We also have baby changing facilities on site and guests also welcome to head to the Management Suite, where they can breastfeed in private if they prefer. Find out more about the Breastfeeding Friendly scheme >>
The Disability Confident employer scheme provides us with a unique opportunity to lead the way in our community, offering disabled people and those with long-term health conditions the chance to fulfil their potential.
We are also a Founding Member of Purple Tuesday, which symbolises our ongoing commitment to improving the disabled customer experience.
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